Easybook Reviews

Wide Coverage: Easybook.com offers booking services for bus, train, ferry, and car rentals across South East Asia, including popular destinations like Singapore, Malaysia, Indonesia, and Thailand.

User-Friendly Interface: The website and app provide a straightforward booking process with clear instructions and a user-friendly interface.

Multiple Payment Options: Easybook.com accepts various payment methods, including credit cards and PayPal, which offer some level of protection against scams.

SSL Certificate: The website has a valid SSL certificate, ensuring secure communication between the user's computer and the website.

Personalized Invoices: Easybook.com lets you create custom, personalized invoices for your customers. The solution generates them in PDF format, which makes it easy for you to send the document to emails and other channels.

Real-time Payments: With Easybook.com, you can tell when exactly your clients have paid for your services. This lets you ensure that payments are posted in your account as well as allows you to find discrepancies, if any, immediately.

Multi-business Management: Do you have several businesses under your belt? Easybook.com enables you to oversee their bookkeeping processes from one interface. Because of this, you can cut down on system expenses and access your accounts easily.

Digital VAT Invoices: Apart from managing your customer-facing transactions, Easybook.com assists you in handling your taxes as well. In fact, it offers digital VAT invoices that makes you ready for the tax period when it comes.

Continuous Syncing & Backup: You never have to worry about losing a single piece of data with Easybook.com. The solution syncs your records across all your devices and backs up your data to the cloud automatically. The former empowers you to be productive regardless of the device you are using while the latter assures you of business continuation in case of system failure.

Self Check-In Feature: Simplify your journey with the Self Check-In feature. By providing your details, Easybook.com ensures a complete passenger manifest for safety and convenience. With this self check-in, you can skip the hassle of exchanging for a digital pass and head straight to your boarding gate.

Customer Service Issues: Several users have reported slow responses to urgent matters, leading to frustration and the need to purchase new tickets elsewhere.

Overpriced Insurance Policies: Easybook.com automatically includes an overpriced insurance policy with ticket purchases, which can add significant costs without clear disclosure.

Scam Allegations: Some users have accused easybook.com of being a scam, citing issues with refunds, incorrect information, and poor customer service.

Limited Flexibility: The app does not allow for amendments or revisions to bookings, even on the same day, which can be inconvenient for travelers facing schedule changes.